It has been known that the new Samsung Galaxy Note 7 smartphones are catching fire. The tech company urges its customers to turn in their Note 7s.

As the tech company recently received a total of 92 incidents, Samsung finally issued an official recall.

But, Samsung claimed that Galaxy Note 7 that are purchased after September 15 in the United States should not be affected by the battery problem which is causing the fires, according to CNET.

To prove that Galaxy Note 7 is safe to continue using, Samsung has provided an IMEI checker tool. First, locate the device's IMEI or serial number. In doing so, go to Settings, General Management, Status, then IMEI information. From that, a Galaxy Note 7 user should see their IMEI or serial number.

If a Note 7 owners will have trouble locating it in Settings or they don't want to risk powering on the smartphone, Note 7 owners can also check for the IMEI or serial number under the smartphone's logo on the back of the device.

The IMEI checker will tell Galaxy Note 7 users if their gadget is affected by the battery issue and eligible for return. If their phone is not eligible, their handset is not affected by the battery flaw and they don't need to exchange Samsung's latest smartphone.

However, due to the 92 incidents in the United States related to Galaxy Note 7 since the smartphone hit the market. Tim Baxter, the South Korean company President & COO, issued a video message to consumers in America.

Among the many things Baxter said during the 2-minute video, the President of Samsung Electronics America confirmed that the tech giant exchanged about 130,000 Galaxy Note 7 units to date, Phone Arena reported.

On the other hand, The Federal Aviation Administration (FAA) has now formally banned the Galaxy Note 7 from being powered on during a flight, based on the report of Android Headlines.

Watch The Video Here:

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Topics Galaxy Note 7, Galaxy Note 7 news, Samsung Galaxy Note 7