In August, Samsung released one of the most-awaited smartphones of the year, Galaxy Note 7. But, the tech company as well as U.S. carriers, had to suspend sales of the highly anticipated Note 7 due to defective battery.

A number of Note 7 owners fired up on social media websites to complain that the battery of the phablet explodes when the phone is charging.

The South Korean multinational conglomerate company has acknowledged the problems and confirmed the replacement of all Note 7. All top four carriers in the United States have also conceded about the battery issue with the Galaxy Note 7, and they are allowing customers to exchange the latest phablet for another similar device, according to Tech Times.

The telecommunications company AT&T, stated that for the reason that safety is their top priority, customers are strongly encouraged to exchange Samsung's recently released phablet for a new device. Note 7 owners can now select from Galaxy S7, S7 edge, S7 active or any other smartphone, and they can also return the accessories of Note 7.

Samsung released an official statement regarding the battery issue of Galaxy Note 7. The company claimed that they have already stopped the sales of the phablet worldwide, Green Bolt reported.

The official statement of Samsung stated that the tech company is committed to producing the highest quality products and the company will take every incident report from their valued customers very seriously. In response to recently reported problems of Note 7, the tech company has conducted a thorough investigation and discovered a battery cell issue, based on the report of Samsung NewsRoom.

Samsung is collaborating closely with their partners to ensure the replacement experience regarding Note 7 is as convenient and efficient as possible. The tech company as well as the carriers will also offer a brand new smartphone in exchange of the defective device.

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Tags Galaxy Note 7, Note 7, Samsung note 7, Galaxy s7, Galaxy S7 Edge